We Take customer service further - We wouldn't be here without you.


The PromoMate Promise underlies everything we do. If your not happy, were not happy, and we will stop at nothing to make things right.

All our products are backed by our 'No Drama's 30 day Money Back Guarantee'. If any item or print is not as you approved, we will get replacements, credit your account or refund your money. Simple as.

We go further to ensure your promotional products get there on time, are the right fit and make sure your brand is front and centre. It’s what we do all day, every day, and often every night!

Get in touch and find out just how passionate we are about what we do.

What We Stand For...

1No Hidden Extra's
The price quoted is the paid. There is no behind the scenes charges....ever. We are committed to 100% transparency.
2Positive Communication
We are committed to staying in touch at all stages of your order. We will update you every step of the way. Come rain or shine we will keep you in the loop.
3Free Artwork Proofs
Your order will not be printed until you are 100% happy. Even if its takes heaps of reproofs - Your brand is our brand and it has to look just right!
4Ethical Sourcing
All our products are quality checked and sourced ethically. We give everyone a fair go and believe all should be treated equally. Some cheaper items sourced overseas have dubious credentials. We don't touch these with a barge pole - regardless of how cheap they may be.
5Stand Out
We are breaking the traditional mold. We are not just another promo company. We want to take you on a journey, see your promo merch or swag for what it is. Make something different, something that makes people want to be a part of what you do, and makes you look great, that's what good mates do....all while having a little fun along the way!